Returns & Refunds

Products can be returned for a refund if:

1. You received a wrong product

2. You received a damaged product

3. You received a product past it’s expiry date

Any return / refund request needs to be placed within 24 hours from the delivery of the shipment. You can raise a return / refund request by visiting the My Orders section. You would need to upload a picture of the product highlighting the issue to proceed with the return / refund.

In case of damaged / pilferaged / tempered / leaked shipment, please do not accept the shipment.

Refund will be credited into the original mode of payment. Refunds typically take 10-15 days to reflect in your account.

You can use our live chat support / customer care number (83 44 55 33 33) or write to us on support@spiroots.com

Cancellation Policy

Orders once placed successfully cannot be cancelled.